Argotec Quality Policy

In order to ensure a service with the utmost satisfaction of its customers and, more generally, of all stakeholders, the organization defines the benchmarks of its Quality Policy:

Attention focused on the customer and interested parties

The organization is committed to understanding the needs of customers and planning their activities to fully satisfy them. It also works in compliance with requirements and requirements:
• The reference market;
• of the country in which it operates, complying with laws and regulations;
• All parties involved in their critical processes.

Process Approach

The organization identifies the various activities of the organization as processes to be constantly planned, monitored and improved, and optimizes the resources for their realization. The organization manages its processes to be unique:
• The objectives to be pursued and expected results;
• The related responsibilities and the resources used.

Leadership

The organization assumes responsibility for the effectiveness of its QMS, making available all the resources it needs and ensuring that the planned goals are compatible with the organization’s context and strategic directions.
The organization communicates the importance of QMS and actively engages all stakeholders, coordinating and supporting them.

Evaluation of risks and opportunities

The organization plans its processes with a risk-based thinking approach in order to implement the most suitable actions for:
• Evaluate and process risks associated with processes
• Exploit and reinforce the identified opportunities
The organization promotes at all levels an adequate sense of proactivity in managing its own risks.

Involvement of staff and stakeholders

The organization is aware that the involvement of staff and all stakeholders, coupled with the active participation of all employees, is a primary strategic element.
It promotes the development of internal professionalism and the careful selection of external collaborations in order to equip themselves with competent and motivated human resources.

Improvement

The organization aims to improve the performance of its QMS as a permanent objective.
Preliminary risk assessment and business-related opportunities, auditing activities, internal and external, and management review are the tools that the organization is implementing to constantly improve.
The instrument chosen by the Organization to constantly pursue its policy is a Quality Management System compliant with UNI EN ISO 9001: 2015 and EN 9100:2016.


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